Frequently Asked Questions
How do I sign up for a Total Package Monthly Wash Plan?
You may purchase a Total Package Monthly Wash Plan now on our site or by stopping into the wash location and making your selection at the pay station.
Sign Up Now
When will I be billed for my Total Package Monthly Wash Plan?
You will be billed for your Total Package Monthly Wash Plan the day that you sign-up. From there on, we will auto draft your credit card on your monthly anniversary date!
What happens if I get a new license plate or a new car?
No problem! Just stop by the wash and let us know so we can transfer your account to your new license plate.
Can I use my Total Package Monthly Wash Plan on other vehicles?
Total Package Monthly Wash Plans can only be used on one vehicle. If you would like to have Monthly Wash Plan benefits for your other vehicles, you can easily purchase a second plan. If you have a fleet of commercial vehicles, check out our Fleet Services!
How do I cancel my Total Package Monthly Wash Plan?
If you must go, please stop by the wash and we will help you cancel your plan.
What happens when I cancel my Total Package Monthly Wash Plan?
Your account will become inactive at the end of this billing period and your account will no longer be charged.
What are the Terms for my Total Package Monthly Wash Plan?
- We automatically charge your credit card on your purchase anniversary date each month
- You may cancel at any time with no penalty or fees after you have met terms of any Monthly Special Offers
- Monthly Special Offers may be canceled only after 2 billing periods
- Monthly Wash Plans can wash once per day
- Monthly Wash Plans are per vehicle and for personal use only
- Uber, Lyft, Taxis, Limos, and Commercial Vehicles are not eligible for Monthly Wash Plans although special programs are available
- We reserve the right to terminate Monthly Wash Plans at any time and for any reason including excessive use
- We reserve the right to terminate your Monthly Wash Plan if your credit card is declined
- Prices subject to change at any time
What Vehicles Do We Not Wash?
- Vehicles that are too high, 7’ 2″ maximum clearance
- Vehicles with lowered suspensions, minimum of 4″ clearance
- Vehicles with extra wide tires, tires no wider than 13”
- Vehicles with extra wide width, width cannot exceed 84”
- Vehicles with caked on mud
- Vehicles with 5th wheels
- Vehicles with body damage, loose parts or trim, or after-market accessories
- Dually trucks
- Open bed pickup trucks with any loose items and/or debris. Bed must be completely cleared prior to washing
- Trucks with racks or hitches of any type
*We reserve the right to refuse to wash any vehicle that we determine at our sole discretion may experience damage or cause damage to our machinery or other vehicles.
Disclaimer
Although our wash is safe and Total Package Car Wash does care about you, we are not responsible for
- Antennas
- Shark Fin Antennas
- Bug Shields
- Luggage Racks
- Running boards
- Wipers
- Vehicles with pre-existing damage
- Any non-factory installed items
- Vehicles with expired manufacturer’s warranty